Software subscriptions worldwide

These terms apply when you subscribe to Pop Commerce, Pop Books, or Pop Dispatch through The Pop Street from any country we sell in. They sit alongside the license terms in your account and in each app. Pop Dispatch is our fleet and operations product; hosted Pop Dispatch services are also covered by our Data Processing Agreement where we process data on your behalf.

Last updated: November 4, 2026

Accounts

You need an account to buy a plan, start a trial, or manage licenses. Keep your sign-in details private. Tell us promptly through Support if you think someone else has access to your account.

Give accurate contact and business details. We use them for receipts, license keys, tax where applicable, and service messages about your subscription.

Plans and billing

Plans are sold monthly or annually as shown on the Plans page for your country. Prices and tax appear before you pay. Stripe charges your card in the currency shown at checkout and may collect a business tax identifier when you provide one.

A subscription renews automatically at the end of each billing period unless you cancel first. Each renewal charges the then-current price for your plan.

Free trial

Eligible apps include a 14-day trial. You can start a trial without entering a card. When the trial ends, you can export your work and choose a paid plan to keep adding to it.

Hosted services

Pop Dispatch and other products may use services we host for you: the license server installed copies call for activation and updates, Pop Vault for encrypted backups, and for Pop Commerce a hosted shop opened when you pay. Those services run under these terms and, for Pop Dispatch, the Data Processing Agreement.

Cancellation

You can cancel a subscription any time from your account. Cancellation takes effect at the end of the current billing period. You keep access until that date, and billing for that subscription stops there.

Failed payments

If a renewal payment fails, we email you and give you 7 days to update your payment method. During that grace period your apps keep working as usual. After 7 days, access becomes read-only until payment succeeds or the subscription ends.

Your data

Your books, records, dispatch data, and other content remain yours. You can export from the apps while your license is active, including during a trial. See our Privacy notice for how we handle personal information and your rights.

Acceptable use

Use the software lawfully and for your own business or personal work. Do not break license limits, share keys outside your organization against the plan rules, probe our systems, or interfere with other customers.

We may suspend or end access for fraud, chargebacks, or serious breach of these terms, after telling you when we can.

Liability

The software is provided as described on our site and in the apps. To the fullest extent the law allows, our total liability for any claim about a subscription is limited to the fees you paid us for that subscription in the twelve months before the claim.

We are responsible for loss that cannot legally be excluded, including death or personal injury caused by our negligence and fraud.

Refunds

Refund rules for subscriptions are set out on our Refund policy page.

Website concept previews

Separate from software subscriptions, we prepare website concept previews as a design proposal for your project. Those previews are private, stay online for 30 days, and your uploaded content always stays yours. Unselected concept designs remain with the studio. If you go ahead with a chosen concept, we agree scope and fee before build work starts.

Questions

Use our Support form for billing, licenses, or these terms.

The Pop Street.