Towing and roadside operators
Calls, drivers, trucks and the yard in one place.
- A truck is assigned to each call and shown on the map
- Cars in the yard carry a lien clock and their paperwork
- A towed car can become a repair order for your own shop
Dispatch, repair and trips In build
Dispatch your tows, repair orders and taxi trips from one system you own.
Pop Street Dispatch is one suite for towing and roadside operators, repair and collision shops, and taxi and livery bases. It runs on an office computer, on your own server or hosted by the studio, and the desktop apps keep working through a network outage.
- 3kinds of business: towing, repair and collision, taxi and livery
- 2desktop apps: Mac and Windows
- 3ways to host it: office computer, your own server, or the studio
- 14day trial
Pop Street Dispatch is in build. This page describes what it is being built to do, and we tell you where each part stands before you commit to anything.
Who it is for
Three kinds of business, one system
Repair and collision shops
Repair orders that start from the tow and end in an invoice.
- The repair order is created from the tow record, so nobody types it twice
- Invoices reach Pop Street Books for the ledger
- The same system runs the tow yard, if you have one
Taxi and livery bases
Trips, drivers and bookings from your own base.
- Bookings from your website forms arrive in the system
- Drivers and vehicles are dispatched from one board
- Invoices reach Pop Street Books
What it fixes
Four things operators put up with
Three subscriptions for one job
Towing software, shop software and estimating software each bill separately, and each holds a different part of the same job.
Data locked away
Your records sit on someone else's servers and leave in whatever form they allow. Dispatch keeps them on the server you choose, and they export.
Fees for every seat
Per-person pricing grows with every dispatcher and driver you add. Dispatch plans are by the number of devices.
Downtime during outages
When the internet or a vendor's servers go down, so does the dispatch board. Dispatch desktops carry on and catch up afterwards.
One call, from the first ring to the books
Follow a single breakdown through the system.
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A call comes in
A request arrives from your website form or is typed in by the dispatcher, and the job lands on the board with its address and vehicle.
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A truck is assigned on the map
Dispatch assigns a truck automatically and shows it on the map on its way to the job.
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The car goes to the yard
The vehicle is checked into the yard with its lien clock running and its paperwork attached to the record.
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It is handed to the shop
The same record becomes a repair order for your shop.
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The invoice reaches your books
The invoice goes to Pop Street Books, so the tow and the repair are on the ledger without re-entry.
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It keeps running when the network drops
Every desktop holds an encrypted copy of the work. Dispatch carries on without the network and syncs when it returns.
Where it runs
You choose where the server lives
Office computer
Dispatch Server runs on a computer in your shop and the desktops on your network connect to it. Drivers and remote staff reach it through an encrypted connection to a studio relay.
Your own server
Run the same server on a Linux server you choose, as a program or a Docker image.
Hosted by the studio
The studio runs the server for you and you sign in with your licence key.
Connections
What it connects to
- Pop Street Books, for invoices and the ledger
- Pop Street Commerce
- Your studio-built website: tow, booking and quote forms
- Other Dispatch installs
- Third-party systems
- GPS hardware
Plans
Starter, Pro and Business, by the number of devices
Starter
For a single base. Dispatch, towing and repair orders on a few devices.
Contact us for pricingPro
Adds taxi and livery, the desktop apps and the API for connections.
Contact us for pricingBusiness
Adds the fleet module, GPS hardware, several locations and the studio relay, on more devices.
Contact us for pricingFor clients
Download the apps
The Mac and Windows apps unlock with the licence key we send you. Enter it on the download page to get your links.
Unlock with your licence keyQuestions
Good questions, straight answers.
Is it available now?
Pop Street Dispatch is in build. Ask for the 14-day trial and we will tell you what you can try today and what is still coming.
Where does my data live?
On the server you choose: an office computer, your own server, or a server the studio runs for you. Everything can be exported.
What happens when the network drops?
Each desktop holds an encrypted copy of the work, so dispatch carries on. When the network returns the desktops sync. Any desktop can also take over as the server from its own copy.
Can I bring my records from my current software?
We plan to import the exports from the towing, shop and estimating software you use today. Tell us which ones and we will say what is supported.
What does it cost?
Plans are by the number of devices. Contact us for pricing and we will put a quote together for your business.
What happens if my licence ends?
After the grace days the apps become read-only. You can still open your records and export them.
Try Pop Street Dispatch for 14 days
Tell us what you run today and we will set up a trial that fits.