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Canned jobs and service packages

Save work you sell often, and sell a package at one fixed price.

For
Service advisorOwner
Hosting
Office server
Devices
Web browser
Business
Repair shop

Checked against Pop Dispatch 0.1.0

A canned job is a saved set of labour, parts and other lines you add to a repair order in one step. A service package is a canned job with one fixed price.

Before you start #

  • You need the owner, manager or advisor role.
  • Lines that name a part by id take that part when the order is completed.

Save a canned job #

  1. Open Canned jobs and fees in the main menu.
  2. Under Save a canned job, type a name.
  3. For a service package, tick Service package with one fixed price and type the Package price. Leave the price blank to price each line on its own.
  4. Fill in each line: kind, description, quantity, price and cost. Choose Add a line for more.
  5. Choose Add. The job appears in the list with its price and its number of lines.

Add it to a repair order #

  1. Open the repair order and choose Order work.
  2. Under Canned jobs and packages, choose the job and choose Add to this order.
  3. A canned job adds its lines at their own prices. A package adds one line named Package with the fixed price, then its component lines at zero price so the technician sees the work and your costs stay on record.
  4. The page shows the new subtotal, tax and total. The new lines wait for the customer's approval like any other line.

Retire a job #

Choose Retire on a row. It leaves the picker on the order and Restore brings it back.