Hours of service log and ELD providers

Pop Dispatch keeps a record of each driver's duty status: off duty, sleeper berth, driving and on duty, with the totals for each day. Pop Dispatch is a record. It does not check driving limits.

An electronic logging device (ELD) has to be a registered device in the United States and a certified one in Canada, so Pop Dispatch leaves the recording of official logs to your ELD provider and takes the provider's records in.

Before you start #

• For manual entries, you need the driver's person record.
• For a provider, ask the provider for an export or an integration for duty-status events.

Steps for a manual log #

1. Open Hours of service and choose the driver. The last 8 days show, with a row of totals for each day.
2. Choose Add entry. Pick the status, the start time and an optional end time and location.
3. A new entry closes the driver's open entry at its start time. An entry that overlaps another is refused.
4. A driver can change status from the phone: Trucking, Duty status.

Steps to connect an ELD provider #

1. Under ELD providers, record the provider's name. It starts as Planned.
2. Set it to Active when its connector is ready.
3. The connector signs in with an owner or manager API token and posts duty-status events with the driver's person number, status, start, end and location. Pop Dispatch skips an event it already has and lists any it refuses.

If something goes wrong #

• This overlaps another entry on the log: close or change the other entry.
• Set the provider to active before importing: step 2.