The Tax section lists the rates you charge and sets which rate new invoice lines use. You will be able to add a rate, turn it on or off and choose a default for each kind of line. Dispatch fills in no rate for you, because rates change. You enter each one yourself.
Before you start #
You need the owner or manager role. Set the country and currency first. See "Country and currency settings".
Steps #
- Open Business settings and select Tax. The Tax rates table shows Code, Tax label, Kind, Rate, Valid, Status and Actions. A rate made of parts shows its parts after the label.
- To add a rate, fill in the "Add a tax rate" form:
- Code and Tax label.
- Kind: Sales tax, VAT, GST, IGST, CGST and SGST, Cess, Zero rated, Exempt or Other.
- Rate in percent, for example 8.25. A rate is a number from 0 to 1000 with at most two decimals.
- Country code, Region code, Valid from and Valid until, all optional.
- Select Add. The page shows "The tax rate is added." The form clears.
- To stop using a rate, select Turn off on its row. Select Turn on to use it again. Status shows On or Off. Old invoices keep their figures.
- Under "Default tax rate for each kind of line", choose a rate for Labor, Part, Tow, Storage, Fee, Sublet and Other. The list holds the rates that are on. Choose "No tax" to clear a default. The page shows "Saved". New invoice lines of that kind use the rate you chose.
Technical details
- Rates are stored in hundredths of a percent. The screen turns the percent you type into that form.
- Calls:
POST /settings/tax-rates,PATCH /settings/tax-rates/{id}withactive, andPOST /settings/tax-defaultswithline_kindandtax_rate_id. - Rounding and tax-inclusive prices are set under Country and currency. See "Tax rates and invoice tax" for how invoices use these settings.
If something goes wrong #
- "Check the code, the label and the rate": the code or label is empty, or the rate falls outside 0 to 1000 or has more than two decimals.
- A repeated code answers
conflict: choose a code you have not used. - A rate is missing from a default list: it is turned off. Turn it on first.