Getting started 10: Getting help
Where to look first and how to reach support.
Updated Nov 2, 2026
- Press Cmd K (Ctrl K on Windows) and type what you want. It finds screens, names and help.
- Read If you're stuck, our one-page list of the ten most common snags.
- Search the help at https://thepopstreet.com/help/books.
- Still stuck? Email thepopstreetdigital@gmail.com with your app version, your country, what you were doing, and the exact message you saw.
Support can help with the product, your licence and the way the books work. They cannot give tax or legal advice. For that, ask your accountant.
Never send your 24 recovery words or a password to anyone, including us.