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Design and software studio

Pop Dispatch

Working across devices

Shared dispatch, offline use, safe mode and session restore. 9 guides.

Colour

  • An office map extract

    Routing uses an OSM XML extract the office supplies. Distance falls back to the road factor when the extract has no path.

    For
    DispatcherOwner
    Hosting
    Office server
    Devices
    ServerMac

  • Enrol a phone

    The office Mac shows a one-time code. The phone uses it once, and the Mac stores only the hash.

    For
    OwnerAdministrator
    Hosting
    Office server
    Devices
    MaciPhone and iPadAndroidServer

  • Phones off the shop wifi

    A phone away from the shop reaches the office Mac through a relay that keeps the latest frame in memory and stores no customer rows.

    For
    OwnerDriver
    Hosting
    Office server
    Devices
    ServeriPhone and iPadAndroid

  • Pop Dispatch on the Mac

    Open the Mac app, sign in, find your way around the sidebar and read the connection chip.

    For
    OwnerDispatcherService advisorTechnicianDriver
    Hosting
    Any hosting
    Devices
    Mac

  • Safe mode, crashes and the Restored your last session bar

    Understand what the server does after a crash, when it enters safe mode, and how the Restored your last session bar gives your unfinished work back.

    For
    Everyone
    Hosting
    Any hosting
    Devices
    All devices

  • Settings on the Mac

    Set the server address and language, send waiting changes, review refused changes, check for updates and sign out.

    For
    OwnerDispatcherService advisorTechnicianDriver
    Hosting
    Any hosting
    Devices
    Mac

  • Shared dispatch on the office server

    Draw zones, store roads, rank units, send messages, collect a signature and import a spreadsheet on the office server.

    For
    OwnerDispatcherAdministrator
    Hosting
    Office server
    Devices
    Server

  • The encrypted copy and its key on the Mac

    Know where the app keeps its saved copy, how it is protected, and what to do if the key is lost.

    For
    Owner
    Hosting
    Any hosting
    Devices
    Mac

  • Working offline on the Mac

    Keep working when the network drops: what you can read, what waits in the queue, and what happens when the connection returns.

    For
    OwnerDispatcherService advisorTechnician
    Hosting
    Any hosting
    Devices
    Mac