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Pop Dispatch

Getting started

First steps for owners and dispatchers, signing in and what the licence allows. 13 guides.

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  • FAQ: computers, phones and hardware

    Short answers about which computers, phones, printers, scanners and trackers work with Pop Dispatch.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • FAQ: languages, US and Canada rules and tax

    Short answers about the languages Pop Dispatch speaks and how it handles United States and Canada rules and sales tax.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • FAQ: offline use and keeping dispatch running

    Short answers about what keeps working when the network, the server or a phone signal drops.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • FAQ: plans, trial and licence

    Short answers about how Pop Dispatch is sold, what the trial includes, and what happens when a licence ends.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • FAQ: switching from another system

    Short answers about bringing your records over from Towbook, PRZM, Mitchell 1 or a spreadsheet.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • FAQ: your data and privacy

    Short answers about who owns your records, how to export or back them up, and how Pop Dispatch handles personal data.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • Getting started and what to do if you get stuck

    Install Pop Dispatch, finish the first-run wizard, add your people and phones, take your first tow, repair and taxi job, make backups, fix the common problems and reach support.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • Getting started as a dispatcher

    Sign in, read the dispatch board, take your first tow call and send a driver to it.

    For
    Dispatcher
    Hosting
    Any hosting
    Devices
    All devices

  • Getting started as the owner

    Set up your business account, sign in for the first time, turn on two-step sign-in and make your first backup.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • Home, language and theme

    Use the Home page to reach your screens, and set the language and theme for this device.

    For
    Everyone
    Hosting
    Any hosting
    Devices
    Web browser

  • Signing in, tokens and lockout

    Sign in on any device, understand how long you stay signed in, and know what happens after repeated wrong passwords.

    For
    Everyone
    Hosting
    Any hosting
    Devices
    All devices

  • The Get running checklist

    Follow the first-run checklist that takes you from a new install to your first job in about ten minutes, and skip or reopen any item.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • What happens when your licence ends or the check fails

    Know which parts of Pop Dispatch keep working when a licence ends, is withdrawn, or the computer loses contact with the licence server.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    All devices