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Design and software studio

Pop Street Dispatch

Administration

Business settings, roles, backups, licence checks and server health. 14 guides.

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  • Backup files, schedule and the monthly test

    Choose where Dispatch saves its single-file backups, see when the last good one was made, and read the monthly test restore result.

    For
    OwnerAdministrator
    Hosting
    Office serverYour own hosting
    Devices
    Server

  • Backups and restore

    Make a backup on demand, know what the nightly backup keeps, and restore one, including the password and key steps that follow a restore.

    For
    Owner
    Hosting
    Any hosting
    Devices
    All devices

  • Branding settings

    Set your business name, logo and two colours so the console, the customer tracking page and the booking form look like your business.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    Web browser

  • Business accounts (tenants) and your business details

    Understand how one server keeps each business account apart, and set the business name and time zone.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • Business settings overview

    Find your way around Business settings, know who can open each section and which settings live outside the screen.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    Web browser

  • Clock and offline troubleshooting

    Fix read-only mode that follows a wrong computer clock, a long time offline, or a lost licence state file.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    Server

  • Country and currency settings

    Set your country, currency, time zone, language, units, date and clock formats, tax number and tax rounding in Business settings.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    Web browser

  • How licence checks work

    See when the server checks your licence, what the health page shows, and which requests pause when the licence goes read-only.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    Server

  • Public address and trusted proxies

    Set the web address customers use for tracking links, and list the proxies whose forwarded addresses the server may believe.

    For
    OwnerAdministrator
    Hosting
    Office serverYour own hostingHosted plan
    Devices
    Server

  • Roles and what each can do

    See which of the six roles can reach customers, towing, the driver app, the repair shop and money, so you can give each person the right access.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • Server health

    Check that the server is running, its database is sound, its licence is active and whether it is in safe mode.

    For
    Administrator
    Hosting
    Any hosting
    Devices
    Server

  • The vault and your recovery key

    Understand where the data key lives, why the recovery key matters and how to keep both safe.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • Trial and read-only mode

    See how the 14-day trial is counted, why it needs the internet at least every 72 hours, and what keeps working in read-only mode.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    Server

  • Two-step sign-in for owners and managers

    Set up the authenticator app for an owner or manager account and sign in with the 6 digit code.

    For
    OwnerAdministrator
    Hosting
    Any hosting
    Devices
    All devices